(I never learned much Yiddish, but this is the only word, meaning aggravating trouble, that adequately captures my feelings.)
Yesterday, I wanted to buy a new flannel nightgown, so I went online to L.L. Bean and found that the pattern I wanted was sold out. Maybe they would be getting more soon? I decided to call.
I got the
recording, punched in the proper number, but the customer service person who
answered the phone couldn’t hear me. Funny. I hung up and tried again. Another customer
service person couldn’t hear me. I use earbuds with my cellphone, so I tried
another pair, calling twice more, and still, no one could hear me.
Today I tried to call L.L. Bean again. The first time, the phone hung up in the middle of the recording. The second time, the phone hung up after I reached a customer service person. Third time, finally, everything worked the way it is supposed to. I spoke to a customer service person — and learned that all the flannel nightgowns are sold out... until June.
Technology: can't live without it, and can't live with it.
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